September 2016







IORMA International Newsletter – September 2016


Emerging MarketsSixth Annual Emerging Markets Consumer Survey by Credit Suisse

Consumer sentiment was negatively affected by 2015′s challenging economic and market backdrop. However, contrasts exist with India, China and Saudi Arabia remaining robust. The mega-trend of a growing emerging middle class remains on track. The Credit Suisse Research Institute published its sixth annual Emerging Consumer Survey – a detailed study profiling consumer sentiment and its drivers across the emerging world. Read more..


Consumer Spending UKBarclaycard reports: UK Consumer spending growth maintains momentum in Q2 2016

As Brits shrug off concerns about the Brexit Referendum and the economic and political landscape, consumer spending in Q2 rose by 3.1% Y-o-Y as the uncertain external environment failed to discourage spending. While April saw weaker growth only rising by 1.9%, May and June fared much better, with spend growth rising by 3.6% in both months as the weather improved and consumers learned to live with the uncertainty around the global economy and the EU referendum. Download the report here

Amazon Box RobotAmazon’s Investments in Robots Helps Fuel a Niche Industry

The Amazon warehouse is a flurry of activity. Workers jog around a manmade cavern plopping items into yellow and black crates. Towering hydraulic arms lift heavy boxes toward the rafters. And an army of stubby orange robots slide along the floor like giant, sentient hockey pucks, piled high with towers of consumer gratification ranging from bestsellers to kitchenware. Read more…


InnovationWhat Does Innovation in Retail Look Like?

Retail profits are plummeting. Stores are closing. Malls are emptying. The depressing stories just keep coming. The Internet is apparently taking down yet another industry. Brick and mortar stores seem to be going the way of the yellow pages. Many point to online retail, which is rapidly expanding share in total retail sales. Sure enough, recently released data of the US Census Bureau just showing that online retail sales surged 15.2 per cent between Q1 2015 and Q1 2016, compared to just 2% for retail.  Read here some suggestions for retailers.


Global XborderGlobal Crossborder e-Commerce up to 2020 – Internet Retailer

Global business-to-consumer cross-border e-commerce sales are expected to hit $1 trillion in 2020, up from $230 billion in 2014, according to a report from consulting firm Accenture and AliResearch, the research arm for Alibaba Group Holding Ltd. In the United States alone, Forrester Research Inc. projects outbound cross-border e-commerce sales will grow 16% annually to $44 billion in 2018, up from $24 billion in 2014. Read more..

Consumer ConfidenceNielsen: Q2 2016 Consumer Confidence Report

Global consumer confidence held steady in Q2 2016 at 98, a score that was flat from Q1 and two points higher than a year earlier (Q2 2015). Confidence levels have been hovering between 96 and 99 in the three years since Q1 2014. North America was the only region to sustain growth momentum in the second quarter with a three-point confidence increase to 111. All other regions remained essentially in a holding pattern, with relatively stable quarter-on-quarter index levels. Read more..


Online MarketplacesMarketplaces allow retailers to expand omnichannel offerings

Just like their physical counterparts, online marketplaces can offer consumers the convenience of one-stop shopping for a range of products. Nearly two-thirds of consumers purchase products from online marketplaces once or twice each month, according to a recent study conducted by Forrester Consulting, and 95 per cent of respondents agreed that marketplaces offer convenience. Read more..



Southeast Asian NationsPWC: Online Shopping Grows Fast in Asia, But Bricks-and-mortar Outlets Still Relevant

In Asia – and with retail giant Parkson Retail Group Ltd recently announcing thinning margins for its latest financial year, the observation might be that things might not be looking up for traditional “brick-and-mortar” retail outlets. According to PwC in its Total Retail Survey 2016, about 93% of all South-East Asia (SEA) consumers surveyed have made online purchases – many of them at regular frequencies. Read more..


AnalyticsDeloitte: Analytics Trends – a Look at the Evolution of Data Analytics

The 2016 Analytics Trends report of Deloitte identifies the analytics trends that are likely to influence the trajectory of the business world in coming years. Their conclusion is that it’s clear that some trends aren’t going away, but instead are evolving at a rapid pace. In the world of science, such rapid evolution demands closer analysis—and the same is true with these analytics trends. They deserve a fresh look. Read more..

Smartphone with GlobeSmartphone Ownership and Internet Usage Continue to Climb in Emerging Economies

As the world becomes increasingly interconnected, both economically and socially, technology adoption remains one of the defining factors in human progress. To that end, there has been a noticeable rise over the past two years in the percentage of people in the emerging and developing nations surveyed by Pew Research Center who say that they use the Internet and own a smartphone. And while people in advanced economies still use the Internet more and own more high-tech gadgets, the rest of the emerging world is catching up. Read more..



Aad WeeningAad Weening
Director International Consumer Trends

Contact Aad Weening here